Product
Product Information
How should I store the product?
Store the product in a cool, dry place away from direct sunlight. Make sure the lid is tightly sealed to maintain freshness.
What are the active ingredients in your
Magnesium L-Threonate supplement? The active ingredient in our Magnesium L-Threonate supplement is Magnesium L-Threonate. It's an all-natural, highly bioavailable form of magnesium specifically designed for better brain absorption.
How long does one bottle last?
The duration one bottle lasts depends on the recommended dosage, which can be found on the product label. Typically, one bottle is designed to last one month when taken as directed.
Can I take this product while pregnant or nursing?
If you are pregnant, nursing, or have a medical condition, it's essential to consult with a healthcare provider before starting any new supplement.
Is your Magnesium L-Threonate supplement vegan and gluten-free?
Yes, our Magnesium L-Threonate supplement is vegan and free from gluten, dairy, and other common allergens.
Order
Orders, Shipping and Returns
How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited options are also available.
Do you offer international shipping?
Yes, we do offer international shipping. Additional fees and longer shipping times may apply.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with the product, you can return it within 30 days for a full refund.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email, which you can use to track your package.
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placing the order. Please contact our customer service for assistance.
Subscription
About Subscriptions
How do subscriptions work?
Our subscription service allows you to receive your favorite Live 5AM products at a regular interval of your choice, with the added benefit of a discount.
Can I pause or cancel my subscription?
Yes, you can pause or cancel your subscription at any time through your account dashboard or by contacting customer service.
How do I update my subscription preferences?
You can update your subscription preferences, such as delivery frequency and payment method, through your account dashboard.
Will I be notified before my subscription renews?
Yes, you'll receive an email notification a few days before your subscription renews, giving you the option to modify or cancel.
Are subscription orders eligible for returns?
Yes, subscription orders are subject to the same 30-day money-back guarantee as one-time purchases.
Have more questions?
We stand by our quality! If you don't feel a difference within 30 days, let us know and we'll refund you in full, even if your bottle is empty.
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