Shipping & Returns

1. Returns

We want you to be completely satisfied with your purchase from Live5am. If, for any reason, you are not entirely happy with your order, we will gladly accept returns within [number of days] days of receiving your purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original payment method.

3. Exchanges

If you received a defective or damaged item and need to exchange it for the same item, please contact us at [your email address] within [number of days] days of receiving the product. We will arrange for the return and replacement of the item.

4. Return Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Information

If you have any questions or concerns about our return and refund policy, please contact us at [your email address]. Our customer support team will be happy to assist you.